All returns must be processed within 30 days of shipment and with prior authorization.
Any claims for defective material, shortages, or overages must be made within 5 days of receipt.
Unauthorized returns will not be accepted.
Only unopened and unused items are accepted. Your item must be unused and in the same condition that you received it. Special or custom orders cannot be returned.
Return shipping and a 20% restocking charge apply (due to shipping cost incurred throughout transition to and from).
If a product is damaged during transition we will replace and re ship at no charge or issue a credit at the value of the sale. However if it is noticed to be a repetitive issue in the same location we have the right to refuse to ship.
