SHIPPING POLICY:


  • We offer Domestic Shipping to contiguous USA only.

  • Hawaii, Alaska or Puerto Rico: customer assumes all shipping costs.

  • Canada: Customer assumes the cost for freight forwarding.

  • Orders are only shipped Monday-Friday. We do not ship items on weekends or holidays.

  • Shipping is FREE (UPS Standard Economy) for orders in the amount of $234 and above.

  • For orders under the amount of $234; shipping is calculated by zip code and weight for which Standard UPS Ground rates apply.

  • UPS next day shipping is available upon request and is subject to UPS rates.

  • Orders of 4 buckets or more ships common carrier. Rest assured that the fastest and most economical options are always chosen.

  • If your shipping location requires special accomodations for delivery, additional fee will apply.

  • We are currently unable to ship to P.O. boxes, U.S. Territories, and APO/FPO/DPO addresses.

  • There are no guarantees that the delivery truck has a lift gate. If a lift gate is required for your delivery we must be notified upon placing your orders and additional fees will apply.

Processing Timelines:


  • Most orders made by 12pm EST on a business day are shipped on the same day. Orders made after 12pm EST will ship out on the following business day.

  • Standard arrival time for most orders is 2-3 business days. However this varies depending on warehouse location and proximity to your location.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, rest assured we will contact you via email or telephone to let you know.


Pallet Shipping:

  • Signature is required upon delivery. NO EXCEPTIONS.

  • If at the time of delivery, you are unavailable, fees may apply or the item may be shipped back to us and at this point you are liable for payment of the reshipment.


Local Pickups:

Will call pick up is available upon request. This is subject to warehouse availability in proximity to the customers location. Pickups must be scheduled in advance to ensure availability.


Disclosures:

Buckets shipped with roof coating products are made of metal and may bend slightly during the shipping and delivery process. Please be advised this does not damage the product in any way nor does it affect the outcome of your project.


UPS Holiday Schedule

New Year’s Day

Easter Sunday

Memorial Day

Independence Day

Labor Day

Thanksgiving Day

Christmas Day

New Year’s Day